a71com Privacy Policy —
Your Data, Handled With Care

1 Who We Are

a71com is an online gaming platform operating at a71com.asia, providing casino games, fishing arcade titles, and sports betting services to players in Bangladesh. When you register an account, make a deposit, or interact with any part of the a71com platform, a71com acts as the data controller responsible for your personal information.

This Privacy Policy applies to all users of the a71com website and mobile application. If you have any questions about how a71com handles your data, you can reach our support team at [email protected] at any time.

2 Data We Collect

a71com collects personal data in two ways — information you provide directly when using the platform, and data that is collected automatically as part of normal platform operation. Here is a full breakdown of what we collect and why.

3 How We Use Your Data

Every piece of data collected by a71com is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described in this Privacy Policy. Here is how your information is put to use on the a71com platform:

• Account management: Your identity and contact data is used to create and maintain your a71com player account, verify your age, and keep your profile up to date.
• Payment processing: Financial data is used exclusively to process your deposits and withdrawals via bKash, Nagad, or Rocket. a71com does not store full wallet credentials beyond what is needed for transaction matching.
• Security and fraud prevention: Technical data such as IP addresses and device fingerprints is used to detect suspicious login attempts, prevent account takeovers, and identify fraudulent activity on the a71com platform.
• Customer support: Communication data is used to resolve your support queries, investigate disputes, and improve the quality of our support team's responses.
• Platform improvement: Aggregated usage data helps a71com understand which games are most popular, where players encounter issues, and how to improve the overall experience on the platform.
• Responsible gaming: Usage and session data is monitored to identify patterns that may indicate problem gambling behaviour. This allows a71com to proactively offer support tools to players who may need them.
• Legal compliance: a71com is required to retain certain records for regulatory and anti-money laundering compliance purposes. Your data may be used to fulfil these obligations.
• Promotional communications: If you have opted in to marketing communications, a71com may use your contact details to send you information about bonuses, new games, and platform updates. You can opt out at any time.

4 Legal Basis for Processing

a71com processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil the contract between you and a71com — specifically, to operate your account and process your transactions.
• Legal obligation: a71com is required by law to verify player identities, retain transaction records, and report suspicious activity. This processing is mandatory and cannot be opted out of.
• Legitimate interests: a71com processes technical and usage data based on its legitimate interest in maintaining platform security, preventing fraud, and improving the service for all players.
• Consent: Where a71com sends you marketing communications or uses non-essential cookies, this is done on the basis of your explicit consent. You can withdraw consent at any time.

5 Data Sharing

a71com does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are specific circumstances where a71com shares data with trusted partners in order to operate the platform:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: When a71com requires identity verification, your documents may be processed by a third-party KYC (Know Your Customer) service. These providers are contractually bound to handle your data securely and only for verification purposes.
• Game providers: Some games on the a71com platform are provided by third-party game studios. These providers may receive anonymised session data for the purpose of game performance monitoring. No personally identifiable information is shared with game providers.
• Legal authorities: a71com may be required to disclose your data to law enforcement, regulatory bodies, or courts if required by applicable law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of a71com's business, your data may be transferred to the acquiring entity. You will be notified of any such transfer in advance.

6 Cookies and Tracking

a71com uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the a71com platform to function. They keep you logged in, maintain your session, and remember your language and display preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: a71com uses anonymised analytics data to understand traffic patterns, popular games, and areas of the platform that need improvement. This data is aggregated and does not identify individual players.
• Security cookies: These cookies help a71com detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on the a71com platform, including the ability to stay logged in between sessions.

7 Data Retention

a71com retains your personal data for as long as your account is active and for a defined period after account closure, in line with legal and regulatory requirements. Here is our standard retention schedule:

• Account and identity data: Retained for the duration of your account and for five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Retained for five years from the date of each transaction for financial compliance purposes.
• Support communications: Retained for two years from the date of the last interaction, to support dispute resolution.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus one year after opt-out to demonstrate compliance.

When data is no longer required, a71com deletes or anonymises it in a secure manner. You may request early deletion of your data by contacting support, subject to our legal retention obligations.

8 Your Rights

As a player on the a71com platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected].

a71com will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, and we will notify you if this is the case.

9 Data Security

a71com takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.

• TLS encryption: All data transmitted between your device and the a71com platform is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Encrypted storage: Sensitive data — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to player data within a71com is restricted to staff who need it to perform their job functions. All access is logged and audited.
• Intrusion detection: a71com operates continuous monitoring systems to detect and respond to potential security incidents in real time.
• Regular audits: Our security practices are reviewed regularly to ensure they remain effective against evolving threats.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your a71com account has been compromised, contact support immediately so we can take action to protect your account.

10 Children's Privacy

The a71com platform is strictly for adults aged 18 and over. a71com does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data from our systems.

If you believe that a minor has registered on a71com, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

a71com may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how we use your data, a71com will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the a71com platform after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way a71com handles your personal data, please get in touch with our support team. We're available around the clock to help.

• Email: [email protected]
• Live Chat: Available from your a71com account dashboard, 24/7
• FAQ: Visit the FAQ page for answers to common questions about your account and data

For data rights requests specifically — such as access, deletion, or portability — please email us with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account.